Frequently Asked Questions

• 15+ years of experience in Web development and WordPress development.
• One of the WordPress VIP Gold Partners.
• We have a globally distributed team of 115+ members available around the clock.
• Experience working with a small startup to large enterprise brands such as Ask Media Group, Accenture, Jumeirah, National Association of Broadcasters (NAB), and Sneaker News.
• Core contributor to WordPress and a variety of different open-source initiatives and events.
• Active and proud members of a variety of different industry associations and chambers of commerce.

Yes, we offer white-label services with 100% confidentiality. Click here to learn more.

Having a clear and detailed scope of work that should include key features, workflow, wireframes, and other essential information is highly recommended. But don’t worry; we have a team of solution architects who are trained experts who can help you out with scope-of-work documents. Here is our process to assist you with creating Scope of Work document. 

1. Introduction/Discovery Meeting: The first step is to have an initial introduction meeting on phone/zoom to know more about your business and project.
2. Proposal Presentation: Multidots team will present you a proposal that includes our understanding of the problem (scope of work/scope of engagement), solution, cost, timeline, and other terms.
3. Finalize the Contract: If you are happy and ready to engage with Multidots, we will formalize the contract by signing a Master Service Agreement (MSA) and other on-boarding formalities.

The introduction/discovery meetings help us understand your business and needs. The better we know your business, the better we will be able to help. There are a few key things that we will ask during these discovery/introduction meetings, and we ask that you have this information ready for the discovery meeting.

• About Business – Team size, competitors, locations of operations, customers, and market that you serve, number of media/web properties that you own/manage, financial and operational KPIs, etc.
• About the Project – Scope of work document, tentative budget, launch/completion timeline, references/competitors.

Yes, we have a team based in Austin (Texas) available to talk at 646-586-5500.

• Introduction/Discovery Meeting: The first step is to have an initial introduction meeting on the phone/zoom to learn more about your business and project. Schedule a discovery meeting or submit the inquiry form here.
• Proposal Presentation: The Multidots team will present you with a proposal that includes our understanding of the problem (scope of work/scope of engagement), solution, cost, timeline, and other terms.
• Finalize the Contract: If you are happy and ready to move forward with Multidots, we will finalize the contract by signing a Master Service Agreement (MSA) and other on-boarding formalities.

Here is a detailed step-by-step process for working with us.

Our team based in the USA has work hours from Monday through Friday from 9:00 AM to 5:00 Central Time. And Mon-Fri 10:00 AM to 7:00 PM Indian Standard Time for our team in India.

We also provide support in your preferred time zone.

We accept wire transfers and Stripe from our global clients. For our clients based in the USA, we also accept ACH as an additional means of payment.

1. 89% of our team has contributed to core WordPress, WooCommerce, and BuddyPress releases.
2. Multidots sponsors 7 contributors for a total of 28 hours per week for the “Five For The Future” initiative by WordPress.
3. We are one of the lead organizers of do_action Ahmedabad – a hackathon to support non-profit organizations in the local community.
4. Multidots is one of the lead organizers of the Ahmedabad WordCamp and Meetup group.
5. We have sponsored several WordCamps around the world.
6. Multidots team regularly attends and speaks at global WordPress events.